every word of it.

It’s true. They know they have the best product available. And they know that they will really, really, really, really have to piss me off before I switch to another service.

My Residential Gateway has been resetting sporadically for the past 2 months. Note the word sporadically.

sporadic |spəˈradik|adjectiveoccurring at irregular intervals or only in a few places; scattered or isolated

UVerse phone support seem to have trouble with this word.

I’ve called UVerse an innumerable amount of times complaining about this problem. And the tech on the line will rattle off the same steps – have you checked the power cable/have you reset the residential gateway/is the problem occurring now. And I indulge them. After all, I did the same job. And I know they’re just referring to a knowledge base. Sometimes this will result in an offer for a call back. This is when I have to explain to them the meaning of the word sporadic – “Yes, you can call back tomorrow. But it might be fine tomorrow and the next day, and the next, but then it’ll reset. Anyways yes, you can call me back.” Because really, it’s a very rare occurrence if they do follow up.

Twice now I’ve had a technician make a house call. The first time was a few weeks ago. That guy said it was a problem with the line and he’d schedule a line tech. I don’t know if that happened. But I do know that after his visit, I was fine for some time.

Yesterday, I had another visit. This visit was primarily to replace my DVR. Last week it deleted all my recordings and refused to record anything afterwards. I mentioned the RG problem to this guy, and he said it was a problem with the “bridge tap on my line”. And he would schedule a line tech to remove that. I don’t know if that happened. But a half hour ago, my RG reset.

UVerse is now up to “really, really, really”. I’ve started logging everything now. I know I should’ve started keeping track weeks ago.

UVerse, don’t make me switch to Road Runner or Dish or DirecTV – I love the guide too much.

Remember Spring Break?

For Spring Break I flew to Washington, D.C and drove to Boston. Driving music was required. So I made a playlist.

The only requirement was that I fill an 80 minute cd. With rental cars, you never know if you’re getting one with an AUX input.

So here it is.

1. The Proclaimers – I’m Gonna Be (500 Miles)
2. The Jam – Town Called Malice
   
3. The Coral – Dreaming of You
   
4. The Mighty Mighty Bosstones – The Impression That I Get
   
5. The Muslims – Extinction
   
6. Fear of Pop – In Love
   
7. Mystery Jets – Two Doors Down
   
8. Shout Out Louds – Hard Rain
   
9. The New Pornographers – Use It
   
10. The Pipettes – Your Kisses Are Wasted On Me
    
11. The Rumble Strips – Time
    
12. Jens Lekman – Friday Night At The Drive-In Bingo
    
13. TV On The Radio – Wolf Like Me
    
14. Ted Leo – Since U Been Gone
    
15. The Libertines – Horror Show
    
16. Ben Folds – Such Great Heights
    
17. Arctic Monkeys – Fluorescent Adolescent
    
18. Maxïmo Park – Our Velocity
    
19. Pete and the Pirates – Mr Understanding
    
20. Those Dancing Days – Those Dancing Days (Radio LXMBRG Remix)
    
21. Patrick Wolf – The Magic Position
    

The rental car was a Dodge Avenger, and what an unsatisfactory car. My biggest issues, poor visibility and terrible turn stalk. Though it did have an AUX input.

I received Where Did It All Go Right by Andrew Collins in the mail today.

It’s a book. All you really need to do to send it in the mail is stick it in an envelope, padded if you feel like splurging.

That is pre 4/7 thinking.

What you need to do, is stick it in a padded box and roll it 3 sheets of bubble wrap.