Palm, not only are they on the losing end of the PDA market, they’re on the losing end of my heart!
See I recently bought a Palm Tungsten C off of eBay. I was super excited when I got it today. I mean a PDA with a thumboard and wireless for $70, that’s a heckuva deal.
But all was not well. Try as I might, I couldn’t connect to the internet. So, I went to update the software, http://www.palm.com/us/support/downloads/tungstenc/tungstencupdate30.html. Following the instructions, I noticed that my MAC address didn’t match the sticker on the unit.
Seems upon release there was an issue with the Tungsten C losing it’s MAC address. So I contacted Palm. Explained the situation. Waited on hold. And found out it would cost $200 to repair.
That dog won’t hunt, monsignor.
So after discussing with the telephone guys supervisor how much Palm womps, I gave up. They wouldn’t budge. Even pointed out how Apple would honor out of warranty iBooks for logic board problems. So at this point, I’ve contacted the eBay seller and informed him he sold me a bum product.
In conclusion, Palm sucks for not repairing a known issue that’s entirely their fault. The eBay seller, tradingcircuitliquidation (Circuit City’s auction front), is a cock for selling me an item that should’ve been returned to Palm. And Dave Gorman and John Oliver are hilarious.
Look forward to an update on how tradingcircuitliquidation responds. I’m interested and I’m sure you are too.
One Comment
Just get a tablet pc so I can steal it from you. That way you’d have a full functioning browser and all the tools you’d use on a regular basis.
Also I heard you were in some sort of auto accident and had to get your spine realigned? What was that all about?